Privacy policy

This privacy policy is intended to inform you as a user of this webshop (hereinafter referred to as "website") about the type, scope and purpose of the collection and use of personal data by me, the website operator, Nelson Müller.

We take your data protection very seriously and treat your personal data confidentially and in accordance with legal regulations. As new technologies and the constant further development of this website may result in changes to this data protection declaration, we recommend that you read the data protection declaration again at regular intervals.

Personal data is individual information about the personal or factual circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth (if provided). The definitions of the terms used in this privacy policy (e.g. "personal data" or "processing") can also be found in Art. 4 of the General Data Protection Regulation (GDPR).

Name and contact details of the controller
This data protection information applies to data processing by:

Responsible person as representative for Diepschrather Mühle

Nelson Müller
Rüttenscheider Str. 62
45130 Essen

Phone: 0201.747495-78
Fax: 0201.747495- 79
E-mail: office@nelson-mueller.de
Web: www.diepeschrather-muehle.de

Person responsible for data processing

Questions about data protection in relation to my online store can be directed to the above address or email address at any time.

1. Collection and storage of personal data and the nature and purpose of its use

a) Visiting the website

When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without any action on your part and stored until it is automatically deleted:

IP address of the requesting computer,
Date and time of access,
Name and URL of the retrieved file,
Website from which access is made (referrer URL),
the browser used and, if applicable, the operating system of your computer and the name of your access provider.

This data is stored anonymously in accordance with the German Telemedia Act (TMG). The creation of personal user profiles is therefore excluded. This data is deleted or anonymized after the end of the connection.

We process the aforementioned data for the following purposes:

Ensuring a smooth connection to the website,
To ensure a comfortable use of our website,
Evaluation of system security and stability and
for other administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also use cookies and analysis services when you visit our website. You can find more detailed explanations on this in sections 4 and 5 of this privacy policy.

b) Google Web Fonts

This site uses so-called web fonts provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google") for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google's servers. As a result, Google becomes aware that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at

https://developers.google.com/fonts/faq

and in Google's privacy policy:

https://www.google.com/policies/privacy.

c) Use of our contact form or product reviews

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. You will need to provide a valid e-mail address and your first name and surname so that we know who sent the query and can respond to it. It is also necessary for you to enter a category, your country and the subject of the inquiry in our contact form so that we can classify and answer your inquiry in the correct language and quickly and reliably. We collect this information as mandatory fields in particular due to the fact that most of our customers are professionals who rely on us to answer support questions promptly in order to use our products professionally.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent by using the contact form. You can revoke this consent at any time. All you need to do is send an informal email to office@nelson-mueller.de. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The personal data collected by us for the use of the contact form will be deleted by us after your request has been dealt with.

d) E-mail contact

If you contact us by email, we will store your details for the purpose of processing your inquiry and in the event that follow-up questions arise. We only store and use other personal data if you consent to this or if this is legally permissible without special consent.

e) Product ratings and form

When you write a product review with us, we save your details and publish your product review on our website. We also share your data with the software we use to process the product review. We also share your data with other companies that operate a Müllers restaurant, for example. You agree to this when you submit a product review. You can request the deletion of your rating and personal data at any time.

2. Disclosure of data

Your personal data will not be transferred to third parties for purposes other than those listed below.

We only pass on your personal data to third parties if:

you have given your express consent to this in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. For example, when you fill out and send a contact form.
the disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
in the event that there is a legal obligation for disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR, and
this is legally permissible and necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.

3. Cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your end device and do not contain any viruses, Trojans or other malware.

Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These cookies enable us to automatically recognize that you have already visited our website when you return. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR.

Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website.

4. Google analytics

The analysis service Google Analytics is carried out by us on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measure to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision. Furthermore, the data collected can be used for remarketing campaigns.

We use Google Analytics, a web analysis service of Google Inc (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google") for the purpose of designing and continuously optimizing our pages to meet your needs. In this context, pseudonymized user profiles are created and cookies (see section 4) are used. The information generated by the cookie about your use of this website such as

Browser type/version,
operating system used,
Referrer URL (the previously visited page),
Host name of the accessing computer (IP address),
Time of the server request,

are transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage for the purposes of market research and the needs-based design of this website. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. Under no circumstances will your IP address be merged with other Google data. The IP addresses are anonymized so that they cannot be assigned (IP masking).

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie will be set to prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de)

5. Social media, YouTube and Vimeo links

We use links to the social networks Facebook and Twitter as well as to the YouTube and Vimeo pages on our website on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR in order to make our company better known. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider. By clicking on the corresponding link, you will be redirected to the Facebook or Twitter, YouTube or Vimeo offer.

6. YouTube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is the company "YouTube", LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy .

7. Disclosure to other third parties

Finally, we will pass on your data to third parties or government agencies within the framework of the existing data protection laws in accordance with Art. 6 para. 1 lit. c and f GDPR if we are legally obliged to do so, e.g. due to official or court orders, or if we are entitled to do so, e.g. because this is necessary for the prosecution of criminal offenses or for the exercise and enforcement of our rights and claims.

8. Rights of data subjects

You have the right:

in accordance with Art. 15 GDPR, to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information about its details;
in accordance with Art. 16 GDPR, to immediately request the correction of incorrect or incomplete personal data stored by us;
in accordance with Art. 17 GDPR, to demand the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
in accordance with Art. 18 GDPR, to demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have lodged an objection to the processing in accordance with Art. 21 GDPR;
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller
in accordance with Art. 7 para. 3 GDPR, to withdraw your consent once given to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future and
to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

9. Right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

If you wish to exercise your right of revocation or objection, simply send an e-mail to office@nelson-mueller.de.

10. Data security

We use the widespread SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser when you visit our website. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit v3 technology instead. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

11. Topicality and amendment of this privacy policy

This privacy policy is currently valid and is dated November 2022.

Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this privacy policy. You can call up and print out the current data protection declaration at any time on the website.